Effective Date: 10/12/2024

Granite Creative Productions (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.granitecreativeproductions.com (“Site”), use our services, or communicate with us.

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Information We Collect

We may collect and process the following types of information:

Personal Information Provided by You

• Your name, email address, phone number, and other details you provide when contacting us via forms on our Site, email, or phone.
• Any additional information you provide when subscribing to our newsletter, requesting a quote, or interacting with us.

Technical Data

• Information such as your IP address, browser type, device details, operating system, and pages visited, collected automatically through cookies and similar technologies.

Cookies and Tracking

• Cookies and tracking technologies are used to improve website functionality and gather analytics. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide and personalise our services.
• To respond to your enquiries and communicate with you effectively.
• To send newsletters, promotional offers, or updates if you have opted in to receive them.
• To analyse and improve the performance of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

• Service providers assisting us in website hosting, analytics, and email communications.
• Legal authorities, if required to comply with UK laws and regulations.

4. Your Rights

As a user based in the UK, you have the following rights under data protection laws, including the General Data Protection Regulation (GDPR):

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to rectify inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information.
• Objection: Object to certain data processing activities.
• Portability: Request that your data be transferred to another provider where feasible.

To exercise these rights, please contact us using the details below.

5. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Granite Creative Productions

13 Thistle Drive, Inverness, IV2 3FA

info@granitecreativeproductions.com

01463 559572